Technical Support

Requirements for product return

  1. Originator of order must obtain a return material authorization (RMA) from a Lake Shore representative.
  2. Customer must ship product with customs/freight charges prepaid.
  3. Lake Shore will absorb customary return shipping charges (from Lake Shore) for products returned within the specified warranty period.
  4. Purchase orders can be used with prior approval. Credit card, check, and wire transfer are accepted.

If you have any questions for requirements for return of a product, please e-mail: support@lakeshore.com


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